Overall Score 4

Overall Score

Our View

There’s much to like about the Moneyfarm service which is reflected in its high scores. The website is great, and really lays out everything you need to know in a clear and simple fashion. The range of accounts available is..

What accounts are available?

Moneyfarm offer much the same account range as players like Nutmeg and Wealthsimple, so score highly for that. As well as an unprotected General Investment Account (GIA), there’s the usual tax shelter options of the Individual Savings Account (ISA) and the Self Invested Personal Pension (SIPP). With the pension you can put money in and take it out, which is not always the case with other platforms. One minor difference is there’s no Junior ISA (no pun intended), meaning you can’t use Moneyfarm to invest for your kids.

Junior ISA
Lifetime ISA
Flexible ISA
SIPP (Accumulation)
SIPP (Drawdown)
Junior SIPP
Score 3.5


What kind of investments can I make?

For the main offering there’s basically a single portfolio with seven different flavours depending on your attitude to risk, from low to high. To get started you fill out a profile including questions on risk and your goals. You then get matched to one of the seven. A plus is that you also get set up with a dedicated consultant to help you along the way. There is also a socially responsible investing option which also comes with different risk levels, although its not clear how many.

Number of ready made portfolios
socially responsible
Pick your own individual funds available?
Score 2


What account features are available?

All of the seven main (non-SRI) portfolios have been running since 2016, so there’s a reasonable amount of ‘past performance’ data so you can see exactly how the portfolios have done. On the website there’s a very helpful and clear tool showing this on an interactive chart and you can even see performance of the Moneyfarm portfolios against competitors. Also helpful is a tool on the homepage which gives you an idea of how your money might perform in the future based on a few simple inputs.

Risk questionnaire to decide portfolio
Round-up investing
Monthly investing
Auto rebalance
Help to learn investing
Projected returns available
Score 4.5


How can I access my account and get support?

Full marks for Moneyfarm in this section. A full complement of communications channels are available. It’s also worth saying we particularly liked the Moneyfarm website – it’s well laid out and isn’t simplified to the point of meaningless. There’s enough info to get to most of the key bits quickly in a few clicks. The ‘How it works’ section is particularly helpful for those new to the world of digital wealth management.

Chat app
Telephone support
Web access
App access
Score 5


How much does it cost?

Moneyfarm scores full points for their fees as they come in under our ceiling for an imaginary £20,000 ISA.

Platform fee
Investment costs
Subscription Fee
Score 5


Is Moneyfarm Legit?

Moneyfarm is backed by Allianz Global Investors, Cabot Square Capital, United Ventures, and Poste Italiane. That means that the Moneyfarm investment service is supported by some big hitters and some well known names in this space which means that for them to have invested, they would have done a lot work to decide if their investment had a reasonable chance of making a return. So from that perspective we can be sure the Moneyfarm investment service is legit.

Is Moneyfarm FCA Regulated?

Yes, as of 2022, Moneyfarm is regulated by the UK regulator, the Financial Conduct Authority (FCA). There’s more good news too, as any investments, up to £85,000, are covered by the Financial Services Compensation Scheme (FSCS). Moneyfarm also say on their website that your money is kept separate from their own.

Is Moneyfarm profitable?

Moneyfarm is owned by a number of professional investors and according to news website Citywire, in its latest financial results for the 12 months to December 2019, the robo adviser, which had previously said it expected to be profitable by 2019, broadly matched the £13m loss it posted in the previous year. The latest figures take the company’s accumulative losses since 2016 to £47m.

Perhaps a more important question is whether or not you will make money using the Moneyfarm investment service. And the short answer to that is that, as with any investment service, there are no guarantees. That being said if you look at ‘Portfolio 7’ which is the riskiest of those available, between January 2016 and May 2022, your money would have grown by 85%.

How long does a Moneyfarm withdrawal take?

Good question – so to make sure we got it just right, we asked Moneyfarm themselves who said: ‘It will normally take up to seven working days to get your money back, from disinvestment through to having the money back in your nominated account. This is a two-step process; the disinvestment stage can take up to three working days, and the withdrawal won’t take longer than three working days. Disinvestment may be delayed by abnormal market circumstances beyond our control, in which case we will complete the transaction on your behalf as soon as we can. At Moneyfarm we believe investing for the long-term is one of the most effective ways to maximise your returns over time, and we manage our portfolios with a ten-year outlook. If you’ll need your money in less than 12 months, a cash savings product may be more appropriate.’